About Beeks

Beeks Group is a leading managed cloud provider exclusively within the agile and fast-moving financial services and capital markets sector. Our Infrastructure-as-a-Service (IAAS) model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to Exchanges, trading venues and public cloud for a true hybrid cloud experience.

Founded in 2011, Beeks Group is listed on the London AIM Stock Exchange and has enjoyed continued growth each year. Beeks Group now employs over 100 team members across the globe and has an international network of over thirty data centres.

We have a fantastic opportunity for a Graduate Network Engineer to join us at our unique Head Office in Renfrew, which includes our state-of-the-art gym with weekly circuit training, a personal trainer and yoga classes as well as the Beeks Bar or weekly masseuse to help you unwind!

About the Role

The Graduate Network Engineer is responsible for diagnosing and resolving both routine and complex issues across networks, hardware, and operating systems, ensuring a system uptime of 99.99%. Due to the global scope of our operations, engineers work on a rotating shift schedule to provide customers with 24/7 support.

In this role, you will also gain hands-on experience with service software and contribute to the development and deployment of new applications as you grow within the position.

Key Responsibilities

• Monitor internal and production systems, escalating issues and paging L2 Engineers as needed.
• Handle incidents promptly and effectively, collaborating with Engineering, Support, QA, and other teams in line with established processes and procedures.
• Accurately document problem descriptions and provide detailed diagnostic information in accordance with standard practices.
• Review and update problem statuses within the trouble-ticketing system.
• Contribute to maintaining Operations documentation, including support guides, knowledge base articles, and procedural documentation.
• Participate in the smooth transfer of information between shifts to ensure continuity of operations.

What We’re Looking For

• Demonstrated passion for learning and a strong interest in building a career in the technology industry.
• Strong communication and organisational skills.
• Excellent time management abilities to effectively handle varied workloads.
• A growth mindset and enthusiasm for continuous learning. Our approach is unique, and there is always something new to master, we value team members who are committed to ongoing self-improvement.

Qualifications & Experience

• This is an entry level role - you will be required to demonstrate technical knowledge acquired by academic qualifications, such as a degree in Networking or related subject. 

What We Offer

Compensation & Benefits

• A competitive salary.
• Generous rota uplift. 
• A unique and highly rewarding share options scheme.
• Highly competitive pension scheme.
• EV salary exchange scheme.
• Life assurance cover.
• Investment in training.
• Private health insurance.
• 33 days of annual leave.

Recruitment Process

• 30 minute screening call.
• ~1hr interview.
• Offer issued and start date agreed.

Additional

You will work full time on a rotating shift pattern across multiple days per week, which includes night shifts, weekend coverage, and daytime shifts.